Quick Reference Sheet
A list of quick reference organisations, websites, helplines and apps which may help in a crisis situation.
What to do in a crisis
In an emergency call 999 and ask for help or
• Go to the Accident and Emergency (A&E) department at your local hospital or
• Talk to your GP (between 9am-5pm Monday – Friday) or
• Phone NHS Direct by ringing 111 (after 5pm or weekends) or
• Out of hours emergency only (age 11+): 2gether Crisis Team: 0800 1690398
Helplines & Websites:
On Your Mind: mental health support and advice.
Childline: online help and advice telephone and text chat support. Phone: 0800 1111
Young Minds: mental health advice and info for young people.
Samaritans: a safe place for you to talk any time. Phone: 116 123 (24-hours)
Self-Harm Helpline Rethink Gloucestershire: Informative space for people who self-harm, their friends, families and carers everyday 5pm -10pm. Phone: 0808 8010606, Text: 075374 10022
PAPYRUS: confidential help and advice to prevent suicide. Phone: 0800 0684141 Text: 07786 209 697 Email: firstname.lastname@example.org
ChatHealth: NHS School Nursing confidential text chat service 9am-4.30pm Monday-Friday. Text: 07507 333351
Anxiety UK: information, support and advice Monday – Friday 9.30am-5.30pm Phone: 03444 775 774, Text: 07537 416 905
NHS young people’s mental health: articles, videos and tools from the NHS on more than 100 topics, including alcohol, tiredness and weight loss, giving you and your family tips on healthy living.
Fixers: stories by young people for young people
Nightstop: Homelessness. Phone: 01452 331330, Email: email@example.com
Frank: drugs advice. Live chat: 2pm-6pm Phone: 0300 123 6600 Text: 82111
Self-help apps - free to download from your app store:
Chill Panda – relaxation and breathing exercises
Calm Harm - managing self-harm
MindShift - to help manage anxiety and urges to self-harm
Cove - express your mood with music
Stress & Anxiety Companion – helps you handle stress and anxiety
Stay Alive - Grassroots suicide prevention resource
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