Welcome to tic+chat

an anonymous, safe, confidential, 1-2-1, support service for young people aged 9-21 living in Gloucestershire.

You’re not alone. We’re here for you!

call or live-message our friendly, trained team members
about anything that’s troubling you.

NO PROBLEM IS TOO BIG OR TOO SMALL

We care. We won’t judge.

Chat now

To enter tic+chat we will ask you for a username.

This could be your first name, or any other name you wish to be known by.

Calling or entering the chat means you have read and agreed our Terms of Use

For more information see out tic+chat FAQ.

PLEASE NOTE: tic+chat IS NOT A CRISIS SERVICE.
In an emergency please call emergency services on 999. Further support can be found on our advice page

If you have free minutes calls will automatically be included – if not the standard network local rate will apply.

OPEN HOURS: Sunday – Thursday 5pm – 9pm

we will not be able to start new chats after 8.30pm

(Closed Friday and Saturday)

You are important to us and we’d love to help if we can. At busy times, it may not be possible to get through to our team straight away. Please be patient- we will get to you as soon as we can. If you are waiting for the online chatroom, please don’t close or refresh your browser.