Remote Counselling: Video Calls

What is remote counselling?

Sometimes you may be unable to attend face-to-face counselling sessions, this could be for a number of reasons (e.g. lockdown, you are unwell, temporarily unable to travel). Remote counselling enables you to continue getting support from TIC+ counsellors without having to go into school or public buildings. One of the ways we can do this is by using WhatsApp or Zoom video calls. You can talk to your counsellor about anything that is impacting your life. 

What will I need for a video call? 

Remote video calls can be done on smartphones or other devices (e.g. laptops, computers or tablets). WhatsApp and Zoom are similar to FaceTime and Skype, but we have chosen them because they are more secure; you can have private conversations with your counsellor without being interrupted. You will need to download either WhatsApp or Zoom to your phone or device, but your counsellor can talk this through with you. The apps are easy to use and your counsellor will set up the meetings – all you need to do is be available to take the call when arranged. You will need to have access to WiFi, and a safe space where you can talk without being overheard or interrupted. 

How do I get remote counselling? 

All you need to do is contact us to let us have a few details, or you can ask someone you trust to do this for you. 

Meet the Online Counselling & Support Team